1. Introduction
Tweary ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social media management platform.
By using Tweary, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you register for an account, we collect:
- Full name
- Email address
- Username
- Password (stored securely using hashing)
- Profile picture (if you choose to upload one)
2.2 Social Media Account Information
When you connect your social media accounts, we collect:
- Social media account names and IDs
- Access tokens (to enable posting on your behalf)
- Profile information from connected accounts (avatar, follower counts)
- Post engagement metrics (likes, comments, shares, impressions)
2.3 Content You Create
We collect and store:
- Posts you create, schedule, or publish through our platform
- Media files you upload (images, videos)
- Content ideas and drafts
- Scheduling preferences and settings
2.4 Technical Data
We automatically collect:
- IP address
- Browser type and version
- Operating system
- Pages you visit on our platform
- Time and date of your visits
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our service: Including posting content to your connected social media accounts at your direction.
- To improve our platform: Analyzing usage patterns to enhance user experience.
- To communicate with you: Sending service updates, security alerts, and support messages.
- To ensure security: Detecting and preventing fraudulent or unauthorized access.
- To comply with legal obligations: When required by applicable law.
4. Data Sharing and Disclosure
4.1 Social Media Platforms
When you use Tweary to post content, your content is shared with the social media platforms you've connected (e.g., Twitter/X, Facebook, Instagram, LinkedIn, TikTok, YouTube, Pinterest) according to their respective privacy policies and terms of service.
4.2 Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating our platform, such as:
- Cloud hosting providers
- Analytics services
- Email communication services
These providers are contractually obligated to protect your information.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4.5 We Do Not Sell Your Data
Tweary does not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit (SSL/TLS)
- Secure password hashing
- Regular security audits
- Access controls and authentication
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. You can request deletion of your account and associated data at any time.
When you delete your account:
- Your profile information is permanently deleted
- Your scheduled posts are cancelled
- Your connected social media accounts are disconnected
- Your uploaded media files are deleted
- Analytics data may be retained in aggregated, anonymized form
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data.
- Restriction: Request restriction of processing.
- Portability: Request transfer of your data to another service.
- Objection: Object to processing of your data.
To exercise any of these rights, please contact us at admin@tweary.com.
8. Third-Party Links
Our platform may contain links to third-party websites or services that are not owned or controlled by Tweary. We are not responsible for the privacy practices of these third parties.
9. Children's Privacy
Our service is not intended for individuals under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
12. Facebook-Specific Disclosures
If you connect your Facebook account to Tweary, the following additional terms apply:
- Data Access: With your permission, we access your Facebook profile information, pages you manage, and the ability to publish content on your behalf.
- Page Insights: If you manage a Facebook Page, we may access aggregated Page Insights data.
- Data Deletion: You can disconnect your Facebook account at any time through your Tweary settings. To request deletion of all data obtained through Facebook, visit our Data Deletion Request page or contact us at admin@tweary.com.
- Facebook Platform Terms: Our use of Facebook data complies with Facebook's Platform Terms and Developer Policies.